Shipping

Flat rate shipping

For all items shipped within the continental United States, there is a $12 flat rate shipping charge.

If your order happens to exceed $100, you’ll receive free shipping! Note that you have to select “free shipping” at checkout in order to receive free shipping. Refunds will not be issued in cases where eligible orders were not shipped for free because the free shipping was not selected before checkout.

Free shipping

Orders over $100* and delivered to the United States are eligible to receive free ground shipping.

Orders qualifying for free shipping will via UPS Ground.

*After all discounts.

Same day shipping

If you place your order before 1 PM ET, your order will be processed and shipped the same day (except for weekends and holidays).

This means we’ll give your order to the shipping carrier (UPS in most cases) the same day you placed the order. It does not mean that you’ll receive your order the same day you purchase it.

International shipping

International shipping is not currently offered by Big Dipper Food at this time. Check back again in the future or drop us a line to see if we can accommodate your request. Sorry for the inconvenience!

We stock everything we sell

Every item available for sale on our website is stocked in our warehouse in Youngstown, OH. As long as the item(s) you purchase is/are listed “in stock,” your entire order will ship together all at the same time.

Quick & accurate service

All orders are carefully prepared to ensure you’ll receive your items as quickly as possible without any delays or damage. Our brittle products are packaged in shock absorbing material, such as packing peanuts, foam, craft paper, etc., to minimize damage during shipping as much as possible.

All orders are double-checked and those orders received before 1 PM ET are shipped that same day. Please let us know if you have any concerns with your order! We want your experience with us to be great. Hopefully, you’ll be so impressed that you’ll tell your friends, closest family, and even your grandma about us!